Delivery Checklist | Suburban Mercedes-Benz of Ann Arbor

Mar 30, 2019
Auto Repair


Welcome to Superior Auto, your trusted partner in the automotive industry. We understand how exciting it is to take ownership of your new vehicle, and we want to ensure that your delivery experience is nothing short of exceptional. That's why we have developed this comprehensive Delivery Checklist to guide you through the final steps before hitting the road with your Suburban Mercedes-Benz of Ann Arbor.

The Importance of a Delivery Checklist

When it comes to vehicle delivery, attention to detail is crucial. The Delivery Checklist serves as a tool to verify that all necessary pre-delivery inspections, paperwork, and demonstrations have been completed. By following this checklist, you can be confident that your vehicle is in optimum condition, all features have been explained to you, and any concerns or questions have been addressed. It ensures a smooth and hassle-free transition from our dealership to your ownership.

Your Comprehensive Delivery Checklist

Exterior Inspection

Start by inspecting the exterior of your vehicle. Check for any signs of damage, scratches, or dents. Ensure that all lights, including headlights, taillights, and turn signals, are functioning correctly. Verify that all doors, windows, and the trunk or cargo area open, close, and lock properly. It's essential to address any concerns before leaving the dealership.

Interior Inspection

Step inside your vehicle and inspect the interior. Check the seating and upholstery for any visible damage or stains. Test all power controls, including the seats, mirrors, windows, and sunroof (if applicable). Verify that the air conditioning, heating, and ventilation systems are operating correctly. Ensure that the audio system, including radio, CD player, and Bluetooth connectivity, functions as intended.

Documentation and Paperwork

During the delivery process, make sure to review and sign all necessary documentation. This includes the vehicle purchase agreement, warranty information, and any additional paperwork related to your transaction. Ask your sales representative to clarify any terms or conditions you may not understand. Keep copies of all documents for your records.

Feature and Technology Demonstrations

At Superior Auto, we take pride in equipping our vehicles with cutting-edge features and technologies. During the delivery, our knowledgeable staff will provide demonstrations of these features and answer any questions you may have. Pay close attention to functionality, convenience, and safety features, such as adaptive cruise control, blind-spot monitoring, lane-keeping assist, and parking sensors.

Finalizing Payment and Financing

If there are any outstanding payments or financing matters, ensure that they are resolved before leaving the dealership. Take the time to review and understand your financing agreement, interest rates, and payment schedule. Our finance department will be happy to assist you in addressing any financial concerns you may have.

Maintenance and Servicing Guidelines

To ensure the longevity and optimal performance of your Suburban Mercedes-Benz of Ann Arbor, review the maintenance and servicing guidelines provided by the manufacturer. Familiarize yourself with the recommended service intervals, fluid checks, tire rotations, and warranty coverage. Proper maintenance is key to preserving your vehicle's value and ensuring a trouble-free ownership experience.

Addressing Additional Concerns

If you have any additional concerns or questions during the delivery process, don't hesitate to reach out to our dedicated team. We are committed to your satisfaction and want to address any issues promptly. Our customer service representatives will gladly assist you with any inquiries you may have.


Your vehicle delivery experience sets the stage for your ownership journey. By following our comprehensive Delivery Checklist, you can be confident that all necessary steps have been taken to ensure your vehicle's optimal condition and your understanding of its features. Superior Auto, in partnership with Suburban Mercedes-Benz of Ann Arbor, is dedicated to delivering exceptional service and exceeding your expectations. Drive with confidence knowing that you are supported every step of the way.

Chris Smouse
Great checklist! 😊 Makes it easy to ensure a smooth delivery process for my new Suburban Mercedes-Benz. 🚗👍
Oct 4, 2023